![]() ![]() This is by law & regulations (that all transportation companies must abide by) at the Cancun airport. *Once you make contact with the greeter, only then can he call your van into the arrivals area. ![]() Look for the CARM greeter holding a sign with the CARM logo and your name on it (multiple names may appear on the sign)." We are happy that you called and a customer service agent was able to give you the instructions again over the phone. Look up and you will see blue number #26 and a bunch of greeters holding signs. *How to find your greeter and where he would be waiting was written on your Arrival voucher as well: "Terminal 3: After you exit, walk straight ahead 100 meters (300 feet), cross the driveway / speed bump and STOP. On your Arrival confirmation vouchers it says: "Look for the CARM greeter holding a sign with the CARM logo and your name on it (multiple names may appear on the sign)." Our greeters wear a shirt with the CARM logo and name on the front & back of it and hold a sign. * Our greeter was waiting for you with a sign with your name on it. I do want to address the rest of the review because your detailed Arrival confirmation voucher did contain explicit instructions on where to meet our greeter when you landed: And we are happy to hear that your arrival transfer was safe and the driver was nice & that departure your transfer was great, and the driver arrived early. We want to thank you for taking the time to leave us a review here. We were hoping to travel to Tulum during our stay and it was our intent to contact CARM to arrange for the trip while we were there, but Covid levels increased, and the attractions had been shut down during our stay. I did not realize we would not have drinks on the way back, so if that is something you are interested in, I would add it on for the return trip. We were picked up on time and transported back to the airport in a passenger van that we had to ourselves. Prior to our departure, CARM reached back out and confirmed our itinerary a day or two before. He made the hour or so ride to our resort very pleasant and welcoming especially since it was our first time in Mexico. Our driver, Martin, was the friendliest and most personable driver we met on our trip. There were only two of us and we were transported in a Toyota Highlander (cold water and beer included at an added, minimal cost). We located our contact immediately where it was indicated they would be in the instructions and he called in the driver to meet us in the pickup area. ![]() I am incredibly happy with the choice and would recommend and use them again when traveling to the Cancun area.Īfter booking, we received detailed instructions of what we were to do after arriving at the airport via email. This offer is not eligible for promo codes.I chose to book our round-trip transportation from the airport with CARM after reading other traveler reviews. Inquiries placed to Viator will be directed back to Groupon. Please contact Groupon customer service for all inquiries related to this offer. Groupon is not affiliated with or sponsored by the Happy Shuttle Cancun in connection with this deal. The tour identified in this promotion is made available through Viator. You can present either a paper or an electronic voucher for this activity. a Aeropuerto Cancún, 77500 Cancún, Q.R., Mexico Additional fee applies to Playa Paraiso District, contact us to get pricingĪeropuerto Internacional de Cancún, Carr. ![]() Additional fee applies to Puerto Morelos Ditrict, contact us to get pricing.Additional fee applies to Isla Blanca Ditrict, contact us to get pricing.One trip for arrival date and one trip for departure (Can't be split into multiple trips).Confirmation will be received at time of booking.Paid stay-at-home policy for staff with symptoms.Transportation vehicles regularly sanitized.Social distancing enforced throughout experience.Hand sanitizer available to travelers and staff.Face masks required for guides in public areas.Face masks required for travelers in public areas.Our agents will take your details for the return trip and will then take you to your van to meet our private driver for you to get to your Hotel/Destination Additional Information Please, walk outside the airport building where our airport representatives will be waiting for you with a Happy Shuttle Banner. See full details at gr.pn/bpgĪfter arriving at Cancun International Airport you will go thru Immigration, collecting luggage and Customs. If you find a better price somewhere else, let us know. ![]()
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